Our best reward is our customers satisfaction. A satisfied customer becomes a regular customer and readily advises his friends to order from us.
- Our loyalty program.
In order to thank you for your loyalty, we credit your account, by each new order, with 5% of the amount of your order including VAT and excluding postage.
This 5% credit has a 12 months validity, starting from the date of your order and cannot be refunded . It is credited to your account as soon as your order has been fully paid.
This credit will be automatically deducted from your next order.
You have no specific action to do in order to get the advantage of your loyalty credit. Your customer account is automatically credited and you can check your credit by referring to your account
- Sponsoring.
If you are happy with our services, do not hesitate to become our ambassador and to advise your friends to visit our website. You will receive a credit amounting to 5% of the amount of your friends first order including VAT and excluding postage. This credit will be deducted from your next order.
This 5% credit has a 12 months validity, starting from the order date of the friends that you sponsor and cannot be refunded. It is credited on the sponsor's account as soon as the order has been fully paid.
This 5% credit is cumulative in case several friends that you sponsor place a first order. It is also cumulative with the loyalty credit.
What do you have to do to sponsor a friend ?
When the friend that you sponsor is creating his customer account, he just has to click on the "sponsoring" box and to type your customer reference in the zone called "sponsor reference". This information allows us to credit your account when the friend that you sponsor places his first order. This operation automatically generates a mail to you. At any time, you can check your credit by consulting your account.